Privacy Policy

Optima Management LLC - Privacy Policy

Effective Date: 01/01/2025

Last Updated: 01/01/2025

Optima Management LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via SMS, our website, or other communication channels.

1. Information We Collect

When you interact with us through our website, SMS, or other means, we may collect:

Your name, phone number, and email address.
Any details you provide in messages or inquiries.
Communication records for business and legal purposes.

SMS Information

When you opt in to receive SMS messages from us, we may also collect:

Your phone number and explicit consent to receive SMS messages.
Any information you provide in response to our messages.

2. How We Use Your Information

We use your information to:

Respond to your inquiries regarding property sales, leases, or other real estate matters.
Maintain communication records for business and legal compliance.
Send you SMS updates related to real estate properties and services.
Improve our services and customer support.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or SMS is 100% secure. By communicating with us, you acknowledge and accept these risks.

4. Sharing of Information

No Selling or Sharing: We do not sell, trade, or rent your personal information.
No Third-Party Marketing: We do not share your data with third parties for marketing or promotional purposes.
Limited Sharing - We may share information only:

- With service providers that assist in business operations (e.g., SMS platforms).

- When required by law or legal processes.

5. Your Rights & Choices

Opting Out of SMS Messages: You can opt out at any time by replying STOP to any SMS message we send.
Opting Out of Email Communications: You can unsubscribe from our emails by following the instructions in the email footer.

6. Compliance with TCPA, GDPR & CAN-SPAM

We comply with the Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and CAN-SPAM Act by ensuring:

Clear consent is obtained before sending SMS messages.
Users can withdraw consent at any time.
SMS messages include clear opt-out instructions.
Personal data is processed lawfully and transparently.

7. Changes to This Policy

We may update this policy periodically. Any significant changes will be posted on our website.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Optima Management LLC

1201 West Peachtree Street NW

Suite 2300

Atlanta, GA 30309

Email: info@optimaprm.com

Phone: (404) 907-2702

Data Sharing and Messaging Terms & Conditions (SMS Communication)

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Optima Management LLC, from 404-907-2702 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 404-907-2702 or info@optimaprm.com. Mobile opt-in information is never shared with third parties.

We do not share your SMS opt-in data or consent with third parties for marketing purposes.

We do not transfer or share consumer data with any external organizations under any circumstances, including service providers, even with user consent.